We’re with you every step of the way.

If you’ve just begun thinking about a home remodeling design project, chances are you have a lot of questions. That’s why we do our best to keep our process as clear and stress-free as possible. Here’s what you can expect:

First thing’s first

It’s your home and you’re the one who has to live in it—which means the remodeling design process needs to live up to your vision. So, before we even talk about signing any contracts, we want to learn more about you and what you’re looking for. During this orientation part of the process, you’ll tell us about your project and we’ll tell you how we can make it a reality.

As an added bonus, when you work with us, you won’t have to worry about hiring multiple companies. We’re a design/build company, which means we use a collaborative approach to design, plan, engineer, specify and build all of our projects. This allows for improved communication, accuracy in budgeting and a clear timeline from the very beginning, but also— and perhaps most importantly—utilizes a “common goal” team approach you can trust.

And at Northwood, we believe the strongest brick in our foundation is trust, so we promise to answer any questions you have clearly and honestly. If we’re not the right team for your remodeling design project, don’t worry—we’ll tell you.

“By far the best I have used! They are very knowledgeable and always keep you in the know about the status of the work they are doing. I highly recommend them! Their quality of work superior and I will only use them!”

-Review from Chantilly, VA in the Washington Consumers’ Checkbook

Developing your dream design

Our designers will walk you through the remodeling design process to help you define the parameters of your project and get everything exactly the way you want. We want you to show us pictures from magazines, books, Houzz or Pinterest to help us understand your vision. From there, we’ll develop a design and detailed scope of work that balances both your budget and your dreams.

Making your dreams a reality

Now we’re ready to begin building. Throughout the entire process, we’ll take every precaution to make sure your home remains your home—and doesn’t turn into a wild and woolly construction site. Our commitment to keeping everything safe and minimally disruptive means you can count on a clean project site at the end of every day. We also staff each project with an English-speaking on-site project manager (who is our employee) to be there each day and make sure everything runs smoothly. To avoid any confusion or miscommunication, we use a collaboration software, Co-construct that tracks selections, decisions, schedules, upcoming events and all communication between us, you and our subcontractors—and you can access it at any time.

And don’t worry—we’ll also take care of all the nitty-gritty details like securing all the necessary permits and meeting local building codes. You won’t have to concern yourself with anything except waiting to see the final product.

The work’s not done until you’re satisfied

Before we call a project finished, we’ll make sure you’re happy with every detail of the remodeling design—from the knobs on your new kitchen cabinets, to the shine of your new bathroom faucet. And just in case a problem surfaces later on, we give you a warranty that covers any necessary workmanship repairs at no cost for the next two years.

Ready to get started? Visit our contact page to get in touch.